Microsoft Dynamic® CRM 2010 for Sales

Power your sales productivity

Get your sales force quickly up to speed with the advanced but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to: increase selling time, shorten sales cycles, improve close rates, and gain actionable real-time insights to drive more sales.

Your People: Spend More Time Selling

Give your sales team a CRM solution that is natural and familiar so they can spend more time selling and being in front of customers more often:

·         Minimize data entry.

·         Synchronization between Microsoft Office Outlook and Microsoft Dynamics CRM helps take one central contact collection.

·         Helpful drop-down lists, auto-complete make insertion faster.

·         Bulk outbound email, custom-build email templates and merging with Microsoft Office Word make email-task more productive.

·         Automate manual tasks with streamlined workflow and workflow wizard.

Your Processes: Shorten Sales Cycle

Provide a collaborative sale environment with  a single tool, let you manage your sale process from end to end without jumping from application to application. With powerful workflows, guided sales dialogs and streamlined goal tracking, Microsoft Dynamics CRM helps your sales organization consistently implement best practices and streamline the sales processes.

·         Streamline sales processes.

·         Familiar Microsoft Office Outlook user experience.

·         Real-time sales collaboration.

·         Easier end-to-end processes:

o   Track and nurture leads.

o   Manage opportunities.

o   Create sales proposals.

o   Submit orders.

o   Discover new opportunities.

·         Single tool across all sales processes.

Improve Close Rates

Microsoft Dynamics CRM helps you close more sales by:

·         Shared best practices based on top performers, consistent sales process:

o   Automatic lead distribution, based on best practices.

o   All sale people follow the same processes.

o   Consistent, reliable data.

·         360-degree view into customer history and buying trends.

o   Empower sales with deep customer knowledge.

o   Better informed decisions.

o   Consistent management across sales life cycle.

Gain Actionable Insights

By arming your sales professionals with a 360-degree customer view, holistic lead and opportunity tracking, and insightful analytics, Microsoft Dynamics CRM helps your sales staff focus on the right opportunities products, and customers.

·         Full spectrum of reports

o   Multitude of out-of-the-box reports.

o   On-the-fly report creation.

o   Works with familiar Microsoft Office Excel.

o   Data easily shared with extended teams.

o   Sales Dashboard for all-up business view.

o   Identification of key trends with predictive analytics.

·         Robust analytics capabilities – 360-degree pipeline view

o   Quick access to business information.

o   Share in familiar format.

o   Better-informed decisions and forecasts.

References

[1]    Sales Force Automation, Official website, http://crm.dynamics.com/sales

[2]    Sales Force Automation Data Sheet, Dynamics CRM Official Site, http://crmdynamics.blob.core.windows.net/docs/microsoft_dynamics_crm_sales_force_automation_data_sheet.pdf

[3]    Sales Force Automation, Systematica, Microsoft Gold Partner, http://crm.dynamics.com/sales